Surface Hub 2SMicrosoft
Surface Hub 2S
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How to factory reset Surface Hub 2S?

Can someone please guide me through the process of factory reset for the Microsoft Surface Hub 2s?

Answers

Top answer

Resetting the Microsoft Surface Hub 2S brings the operating system back to the starting point, thus removing all the local files and user configuration information.

Important to note is that you can choose before the recovery process to keep some of the information that is stored on the Surface Hub.

One of the most common reasons for resetting the Surface Hub 2S is repurposing/reconfiguring the device for new meeting space and change of the local device management.

One of the most common reasons for resetting the Surface Hub 2S is repurposing/reconfiguring the device for new meeting space and change of the local device management.

In the Settings section of the Surface Hub, select Update & Security and navigate to the Recovery section.

Locate the Reset device part and select Get started.

If there are errors in the reset process, it will roll the previously existing operating system image and display you the welcome screen.

When the reset process is completed, the Surface Hub will start the first-time setup program again.

Here is the step by step process if you forgot admin login for the surface. But make sure you have bitlocker key for the device.

1. Power off the surface by removing the power cable and wait for minimum 15 seconds.

2. Press and hold power button and volume down button and plug the power cable (You may needs someone help for this)

3. You will get the windows logo, don't remove the holding of power and volume down until you get the preparing screen.

4. Proceed with the options given on your screen.

5. If after step 2, it didn't went into preparing screen, do the process again. It will come for sure

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