Login problems starting?

Hello all,

When starting our Surface Hub 2S immediately comes the error login failed. Does anyone have an idea how I can fix the error?

The Surface is on the WLAN and enclosed in the domain.

.

Answers

Top answer

Install the latest update
Check the firewall settings of your company
Reset the device and connect it to the system. Save the Bitlocker key beforehand There are 2 ways to reset the device.
Locked Hub:https://devicebase.net/de/microsoft-surface-hub-2s/fragen/wie-kann-ich-ein-gesperrtes-surface-hub-2s-wiederherstellen/5ok
Factory setting:https://devicebase.net/de/microsoft-surface-hub-2s/fragen/wie-setzt-man-surface-hub-2s-auf-die-werkseinstellungen-zurueck/5o8

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