Microsoft Teams Rooms (MTR)
Microsoft
Teams Rooms (MTR)
pioneer (598)devicebase-q-a
asked by devicebase-q-a
 

Crestron UC kit touch panel mirroring MTR display?

The same touch panel on the table is mirroring one of the displays instead of showing the Microsoft Teams Rooms interface - it is a Crestron UC engine device. Any suggestions that might help?

2

Answers

pioneer (216)dustin
answered by dustin
 

This is a common issue and it generally seems to be a Crestron's issue.

The fix is to reboot the UC engine, maybe even multiple times.

On the other side, you can try and pause the Windows updates to prevent the drive causing this from updating, and roll back the driver to the previous version.

pioneer (216)dustin
answered by dustin
 

This is a common issue and it generally seems to be a Crestron's issue.

The fix is to reboot the UC engine, maybe even multiple times.

On the other side, you can try and pause the Windows updates to prevent the drive causing this from updating, and roll back the driver to the previous version.

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