Teams Rooms (MTRoW)Microsoft
Teams Rooms (MTRoW)
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Is it possible to repair an MTR installation?

I get the error "System configuration outdated" but do not want to reset or reinstall the PC can you repair the installation?

Answers

Top answer

Possibility 1

  • check the systema for Windows updates
  • Press the Windows button → Settings → Windows Updates → check for updates.
  • Once your system has Windows Updates installed, you can update to the latest version of MTR to fix any bugs.
  • Download the file https://go.microsoft.com/fwlink/?linkid=2151817
  • Right-click on the file → Properties and click Allow → OK in the lower part.
  • Open the command prompt as administrator and enter the command

PowerShell -ExecutionPolicy Unrestricted "C:\Users\Admin\Downloads\MTR-Update-x.x.x.ps1"


  • Your system should now update the Microsoft Teams Rooms to the latest version.

To check, you can check the log file at


C:\Users\Skype\AppData\Local\Packages\\Microsoft.SkypeRoomSystem_8wekyb3d8bbwe\LocalState\Tracing\MTR-Update


Possibility 2

  • Use the recovery tool for Microsoft Teams Rooms
  • Download the latest version of the installation package.
  • The easiest way is to create a folder under C:\SRS
  • copy the MSI file into the SRS folder
  • open a command prompt and unpack the archive with the command:

msiexec /a PathToMsi /qb TARGETDIR=PathToTarget


  • check if a RecoveryTool.ps1 file was created in the created folder.
  • If you have problems unpacking, you can use an archive management program and unpack the MSI file with it. There is a file included Recovery Tool which you have to rename to RecoveryTool.ps1.
  • Then start the command prompt and execute the command:

powershell.exe -ExecutionPolicy Unrestricted -File "<path recoverytool.ps1>"


https://learn.microsoft.com/de-de/microsoftteams/rooms/recovery-tool

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