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Update10/04/2024

New public API for CSAT results

Employee service
Zendesk

Update from:
patrick-devicebase (expert)

Guide and machine learning
New

We've released a new public API for CSAT results.
Content writers can now share media files via a new Shared with all tab in the Guide media library. This enhancement facilitates a more collaborative and efficient content creation workflow within your help center.
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More updates To the product

Stay tuned for upcoming Zendesk Employee service updates

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