MeetUpLogitech
MeetUp
<1K views

Teams Room Meeting, camera stays black?

Hello dear community. We use in one of our conference rooms a Logitech MeetUp incl. a Logitech Tap with which we can start meetings. Unfortunately, since a few days or several weeks we have problems that when a meeting is joined or a call is started, the picture of the camera stays black. The other people in the meeting, who are connected via MacBook or whatever, see the picture of the camera, only the conference room does not. Do you as a community still have an idea what this can be due to?

LG Niels

.

Answers

Top answer

Check on the Logitech Tap whether the Meetup is also selected in the settings. You can also open the preview. Update the firmware of MeetUp, reinstall Logitech Sync on the corresponding PC. Install the latest version of Microsoft Teams Rooms.

You know a better answer?

The question about Logitech MeetUp has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

Related Questions Related Questions

Receive Important Update Messages Stay up to date on Logitech MeetUp

More from the Conferencing Technology section

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech