Logitech MeetUp Support
Forum, Problems & Help and Frequently Asked Questions (FAQ)
The section below is a forum dedicated to Logitech MeetUp within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. Logitech representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.
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All questions about Logitech MeetUp
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Logitech Meetup remote no longer works?
even after battery replacement, the included remote control unfortunately no longer responds. (Several remote controls in our company affected) Is there any way to pair...
Is there a longer cable for the Meetup to connect to the PC?
Is there a longer cable for the Meetup that is supplied by the manufacturer is too short for us.
microphone will not work?
I have used MeetUp for about a year. Now, the microphone does not work. The lights are illuminated on my external microphone but it does...
Picture quality is blurry on boss zoom and ms teams team?
When using ms teams or zoom the picture quality is not clear and blurry what could be the problem
Is it possible to connect external microphones?
Is it possible to connect an external microphone to Logitech MeetUp?
Pairing button doesn't activate blue tooth pairing?
When I press and hold the blue tooth pairing button the blue light does not illuminate.
Also, the meetup automatically shifts the camera to the far...
How can I extend the extension microphone cable?
The expansion microphone is connected to the Meetup via USB-C, so you should be able to extend it with 2m USB-C, right?
What type of USB cable connects the Meetup to a PC?
What kind of connection cable do I need for the connection to Meetup?
Sound and Microphone do not work?
I have a MacBook Air with an adapter. But the sound does not work on Meetup, it only works with the sound and the microphone...
Can the MeetUp also pan, tilt and zoom?
Does Logitech MeetUp have pan, tilt, and zoom capabilities?
Meetup microphone audio is choppy?
Remote participant in 1:1 Zoom meeting receives video fine but audio is choppy. Tested with a different participant at a different location, same results. Replaced...
Has got 2 speakers this device or only one speaker?
My friends told me that his device only working on the left side and not working on the right side; so has got 3 speakers...
Camera doesn’t pan left or right?
It does pan up and down.
seems like the camera popped out of its socket or something.
when trying to pan left or right I can hear...
Can Logitech MeetUp target active participants?
Does the MeetUp have a function that automatically aligns it to the participants?
can you add an expansion mic using bluetooth?
I was wondering if you can add an expansion mic using bluetooth to avoid cables?
No sound coming out using microsoft teams?
I have a Logitech meetup installed in my conference room connected with my clickshare cx-20 device. While invited to a meeting the sound wont come...
Why does the camera not deliver 4K picture / signal but only HD?
The camera is advertised with 4K, but I only get a Full HD picture. Is that a shot or what could be the reason for...
Does Bluetooth also work for the video stream?
The Meetup has Bluetooth, so can I use all the functions - including the camera?
Why doesn't Meetup have an external audio input?
Wouldn't it be a good idea if the Meetup had an audio input to, for example, listen to the sound of a television set via...
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