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Why does the call pickup button not work with MS Teams, it is a?

We bought a Logitech Meetup.

Everything works great except the call pickup/hang up button on the remote. When we use MS Teams everything on the remote works: zoom, volume, everything. Except picking up an incoming call and hanging up on the remote.

When using Skype these buttons work though.

The Meetup is running the latest firmware.

Can you help us?

user68449
user68449 / newcomer (8)
 

Answers

Top answer

It is likely that the call action button mappings between S4B and Teams are different. Assuming you are using the desktop clients for both. The Meetup is a conference room device intended to be used with Microsoft Teams Room or Zoom rooms, or similar, and as such will be unlikely to get a fix for the desktop variation. These buttons work for the Rooms based solution fine. Hope this clears that up for you :)

user95290
user95290 / newcomer (8)
 

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