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Teams log-in issues with CollabOS - Bookable Meeting Room?

It looks as I have been able to log in, but none of the meetings or room bookings are appearing on the TV or Tap, and neither are any of my colleagues appearing in the company address book when pressing 'Meet now'.

The TV is displaying the time and a 'No meetings today' graphic, and the Tap says 'Welcome to Microsoft Teams!' 'See console for device settings'.

This is driving me MAD, any help will be much appreciated :)

Answers

Top answer

Judging by the description, there are several possible errors.

  • Check the network settings of the device and make sure that the Microsoft Teams servers are reachable. Check with your IT admin to make sure this is the case.
  • Update CollabOS to the latest version.
  • Check that the Microsoft Teams Rooms account is set up and working correctly. Check the spelling to eliminate typos.
  • Check synchronization settings: Check the sync settings in Microsoft Teams to ensure that meetings and room reservations are syncing correctly. You can do this by going to the settings

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