Microsoft Teams Rooms (MTR) Discussions
Forum, Problems & Help and Frequently Asked Questions (FAQ)
The section below is a forum dedicated to Microsoft Teams Rooms (MTR) within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. Microsoft representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.
All questions about Microsoft Teams Rooms (MTR)
How to install the Teams Rooms app on a PC?
Is there a downloadable MTR app that you can install on any PC? Is there anything to consider?
What are the advantages of Teams Rooms vs. Teams Client?
What is the added value of Teams Room compared to the Teams App (desktop client)?
Logitech Tap with HDMI ingest works Only if you're not in a meeting?
Logitech Tap rooms setup is having issues with HDMI ingest. If you start or join a meeting and then plug the laptop into the Tap's...
Which license is recommended for Teams Rooms?
What exactly is the difference between Teams Rooms Standard and Teams Rooms Premium?
How can I update the SRS / MTR app?
We have purchased and installed a new Team Room system. The MTR version is 18.104.22.168. How do I get the system up to date?
Can the display name of the MTR Room be changed for each meeting?
Each account we have is labeled with the respective room name (conference room, project room, etc.). But, when we attend a meeting, the clients are...
With which cameras / systems is Teams Rooms compatible?
Which video conference cameras or video conference systems can be used with Teams Rooms?
Are there any special requirements for the use of USB cameras...
What is the difference between MTRoA and MTRoW?
What are the main differences between the Microsoft Teams Rooms on Android and Windows devices?
Unable to Auto Login on MTR devices ?
We recently joined our Microsoft teams rooms device to Azure AD and upgraded OS from Win10 1903 to Win 10 20H2 (automatic updates). We are...
Can any touch panel be used for control?
The Teams Rooms app is controlled via a controller (touch display such as Logitech Tap). Can any (USB) touch panel be used for this purpose?
Team meeting room report?
We would like to know if is possible to have some reports with each video calling duration? Like how many calls per MTR and how...
How can I book an external teams invitation on an MTR?
How to add space to teams for internal invitations is clear. But how do you do it for external invitations?
Is the auto answer available on Windows?
Can the Windows devices that work with Microsoft Teams Rooms be set to auto-answer calls?
How to record a meeting?
What are the steps to start the recording option while the meeting is on?
How to configure ServiceNow for Teams Rooms?
What are the prerequisites and steps for configuring a ServiceNow environment on the Microsoft Teams Rooms Premium portal?
Is it possible to make calls to landlines with Teams Rooms?
Is it possible to dial landline numbers with Teams Rooms?
Does Teams Rooms replace a classic conference phone?
Can you assign a phone number to a Teams Room?
Trying to add a calling function to a Microsoft Teams room setup in the conference room. Does it only need a Calling Plan license assign...
How to use the Microsoft Teams Rooms recovery tool?
How can I bring my outdated Microsoft Teams Rooms system to the supported state and use the recovery tool to do that?
Crestron UC kit touch panel mirroring MTR display?
The same touch panel on the table is mirroring one of the displays instead of showing the Microsoft Teams Rooms interface - it is a...
Does the system also support Zoom and Webex?
According to online information, you can also run a Teams Room system with Webex and Zoom. Is that correct?
How to cast content from a mobile device to a Microsoft Teams Room?
What should I do in case I want to share/cast the content from the mobile device used in the Microsoft Teams Rooms?
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