Why does the screen turn black?

When the tap is used the screen briefly appears very magnified and then turns black. The Logitech logo at the bottom is still lit up. Switching it off and on again produces the same results.

Answers

From their error description, the structure of the system does not quite precede. When used with a computer, there are several possibilities.

download Logitech Sync. https://devicebase.net/de/logitech-sync/updates perform an update.
install the latest drivers and updates for your system.
disable/enable possible HDP settings on your display.
Set the resolution to FullHD 1920x1080.
Disable Modern Standby on the PC and disable USB power saving settings in the power saving plan.
Test the Tap on another working system to rule out a hardware failure.
use the correct cables for cabling to avoid signal interruptions.
Follow the wiring diagram to avoid wiring errors.

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