With our Logitec Tap the tap screen does not work?

To all who it concerns

On our Logitec Tap the tap screen is not working? Below the screen, only the Logitech name is highlighted in white. But nothing on the screen. The touch screen works like on an external monitor that we can see when we touch the touch screen.

We have already reset the device. But with no difference.

We can't hear any sound when we disconnect the USB-C cable.

Thank you very much in advance.

Martin

Answers

Good afternoon, have you fixed your problem ? I have the same issue and don't know the origin.

Hi! I have the same problem here....

Top answer

Here's what should help:

Update the drivers (Displaylink, Tap).
Test the Tap with another USB connection cable

Anyone have a solution for this yet? I am having the same issue.

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