Talk customers using Copilot can now get real-time AI suggestions for agents during live voice calls
ZendeskEmployee service
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Contents like updates, compatibilities and support are time-delayed and not verified.
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The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
Contents like updates, compatibilities and support are time-delayed and not verified.
ZendeskEmployee service
Update from:Ticket Time Analyser (Support) (paid)
ZendeskEmployee service
In the Dialogue Builder, select inputs have been replaced by Zendesk Garden components
ZendeskEmployee service
CSAT: Agents can rate their own tickets where they are requestors.
ZendeskEmployee service
Rulebase automates QA, compliance, and back-office operations for banks and fintechs.
ZendeskEmployee service
Sender Authentication improvements:
ZendeskEmployee service
Release notes through 2025-08-29
ZendeskEmployee service
Release notes through 2025-08-22
ZendeskEmployee service
A new tab with auto assist usage data is now available on the Zendesk Copilot:
ZendeskEmployee service