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The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
Update

New ticket events can be subscribed to via webhooks

Version: Release notes through 2025-07-04
Update

Disable Ticket Fields lets you choose which ticket fields to disable for agents

Version: Release notes through 2025-06-27
Update

Auto assist, a part of the Copilot add-on, can now rely on similar tickets

Version: Release notes through 2025-06-20
Update

Intent model improvements to better capture the intent changes in each account

Version: Release notes through 2025-06-13
Update

Zendesk teammates access to create and link tasks

Version: Release notes through 2025-05-30
Update

CSAT surveys are now available on closed tickets.

Version: Release notes through 2025-06-06
Update

Customers can now set up reminders for end users who haven't replied to an agent's response

Version: Release notes through 2025-05-23
Update

Navigating out of the Procedure page: We’ve made a minor UX improvement

Version: Release notes through 2025-05-16
Update

Generative search is generally available

Version: Release notes through 2025-05-09