The custom queues API is now live, enabling customers to retrieve queue metrics
ZendeskEmployee service
The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
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The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
Contents like updates, compatibilities and support are time-delayed and not verified.
ZendeskEmployee service
Update from:Updated the call history menu in the usage charges tab
ZendeskEmployee service
Release notes through 2026-03-27
ZendeskEmployee service
The sign-in flow will check for expired passwords before two-factor authentication.
ZendeskEmployee service
Improved the intent model accuracy for messaging channels.
ZendeskEmployee service
Improved voicemail transcription for APAC-based accounts
ZendeskEmployee service
Auto assist can now execute selected custom actions and action flows without agent approval.
ZendeskEmployee service
Updated the login experience for agents and end users who have two-factor authentication
ZendeskEmployee service
Fixed a bug that prevented cloning within the same organization
ZendeskEmployee service