General availability of the action builder and action flows to automate integrated workflows
ZendeskEmployee service
The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
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The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
Contents like updates, compatibilities and support are time-delayed and not verified.
ZendeskEmployee service
Update from:A new security posture dashboard was introduced
ZendeskEmployee service
Fixed an issue where some calls stayed in wrap-up past the configured time.
ZendeskEmployee service
Talk customers using Copilot can now get real-time AI suggestions for agents during live voice calls
ZendeskEmployee service
Ticket Time Analyser (Support) (paid)
ZendeskEmployee service
In the Dialogue Builder, select inputs have been replaced by Zendesk Garden components
ZendeskEmployee service
CSAT: Agents can rate their own tickets where they are requestors.
ZendeskEmployee service
Rulebase automates QA, compliance, and back-office operations for banks and fintechs.
ZendeskEmployee service
Sender Authentication improvements:
ZendeskEmployee service