Release notes through 2025-08-29
ZendeskEmployee service
The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
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The manufacturer Zendesk has not set up its devicebase profile.
Contents like updates, compatibilities and support are time-delayed and not verified.
Contents like updates, compatibilities and support are time-delayed and not verified.
ZendeskEmployee service
Update from:Release notes through 2025-08-22
ZendeskEmployee service
A new tab with auto assist usage data is now available on the Zendesk Copilot:
ZendeskEmployee service
Added the public API getCurrentUser() to expose current user information.
ZendeskEmployee service
Admins can now ban IP addresses in messaging to block all users coming from specific IP addresses
ZendeskEmployee service
Customers can define goals (purchases and renewals) and track the performance of agents on the goals.
ZendeskEmployee service
ChatGPT AI Agent by Macha (Support)
ZendeskEmployee service
Knowledge in the Agent Workspace: quick answers provide formatted responses.
ZendeskEmployee service
Increased the limit on the number of loops allowed on the same block
ZendeskEmployee service