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Philips Hue App Support
Forum, Problems & Help and Frequently Asked Questions (FAQ)
The section below is a forum dedicated to Philips Hue App within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. Philips representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.
All questions about Philips Hue App
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How to move a light into another room?
Can I move a light from one room to another using the Philips Hue App? How can I do that?
Can it operate multiple devices?
Is it possible to control Philips Hue lights in Hue App from multiple devices?
How can I easily move lights from my 1st to my 2nd bridge?
Since I have over 65 lightpoints I now need to divide them over my two bridges. How can I easily move them from one to...
How does the Zigbee channel change work?
I saw Zigbee channel change feature in the Hue App. What is the use of this feature and when should I use it?
Why I can't login to my account?
What should I do if I can't login to my Hue account in the Philips Hue app? Any idea how to fix this?
Can I set the the lights color?
Is it possible to set all the lights in a room to the same color using the Philips Hue App?
Can't find settings in the app?
Trying to change zigbee channel but app doesn't give me an option to go to settings. I haven't been able to add a light despite...
default scenes back in dashboard?
Is it possible to get back to my dashboard the default scene that I deleted in the Hue App?
What is orange exclamation marks mean?
I saw a orange exclamation marks in my Hue App, what does it mean? Could it be mean that there's a problem in the app?
Why I can't identify my lights?
I can't connect with my lights when I tried opening the Philips Hue app on my device. What could be the reason for this?
Can I disable the sensor?
Is it possible to disable the Hue motion sensor temporarily using the Philips Hue App?
Is the app also available for Windows 10?
In my room I would like to control my Smart-Home system from Phillips with small touch Windows PCs. Now I wanted to ask if that...
How to reset Hue accessories?
I've used a 3rd party app to setup my Hue accessories, would it be possible to set it up back to default using Philips Hue...
Can I position a light in the app?
I have multiple Philips Hue Lights in my room that has a fixed location like in wall, tables, etc.. Would it be possible to position...
Can I postpone the updates?
What is the maximum advised times that is allowed to suspend the software updates?
Can it control multiple Hue bridges?
I currently have multiple Hue bridges, will the Philips Hue App has the ability to control all Hue Bridges at the same time?
Does it has a entertainment feature?
I was trying to do a entertainment setup, however the entertainment feature is not showing up in my Hue App. How to fix this?
How to add Hue dimmer switch?
I want to add the Hue dimmer switch to my Hue Bridge and Philips hue app, how can I do that?
Does it requires an internet connection?
If I am going to run the sunrise and sunset routine in the Hue App, will I need an internet connection?
Can I create a scene?
I would like to create a new scene. Would it be possible to create a scene using the Philips Hue App?
Can I setup sunset/sunrise routines?
What happens during the time that I'm away from home and I can't open the Hue App, does the sunset/sunrise routines will still continue to...
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